Privacy Policy

 

Effective Date: 01.01.2025

At E-Commerce.One, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.e-commerce.one, in compliance with the laws of the European Union (EU), United Kingdom (UK), and the United States (USA), including the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and applicable U.S. privacy laws. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal data when you visit and interact with our website:

a. Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • IP address
  • Location data
  • Other information you may provide when submitting forms or requesting services.

b. Non-Personal Information

  • Browser type and version
  • Device information
  • Pages visited on the website
  • Time and date of visit
  • Referral URL

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you, respond to inquiries, and provide support
  • To process orders, payments, and registrations
  • To analyze website performance and user behavior
  • To comply with legal obligations and resolve disputes
  • To send marketing communications (with your consent, where required by law)

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfill contracts with you, such as providing services or processing payments.
  • Legitimate Interests: To improve our website, services, and business operations.
  • Consent: When required, we will ask for your consent before processing certain types of personal data, such as for marketing communications.
  • Legal Obligations: To comply with applicable legal requirements and protect our rights.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, IT services, or marketing platforms.
  • Legal Compliance: We may disclose your personal information if required by law, regulation, or court order, or to protect our rights, property, and safety.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Data Protection Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and improve functionality.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some website features.

8. Security of Your Data

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

9. International Data Transfers

If you are located outside of the U.S., your personal data may be transferred to and stored on servers in the U.S. or other countries.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]